This book advertises itself as a “design thinking” tool kit. These tools can be well used in many types of creative processes. Such processes often result from chaos; trying to bring some order to an inchoate situation. Usually with the goal of a positive return on invested effort. The tools in this toolbox include: visualization; journey mapping; value chain analysis; mind mapping; brainstorming; concept development; assumption testing; rapid prototyping; customer co-creation; learning launch. You will find these tools a welcome addition to your skill set.